State Farm® Insurance Agent Pam Neely

"Having a family member in a serious accident involving multiple different insurance companies, Brandon has been understanding and extremely helpful navigating us through this process. Complete with follow up calls to ask where things were and if he could be of further assistance. Much appreciated!"

"Brandon was firing on all cylinders. He was fast, helpful, informative and saved me money. Transferring my policy couldn't have been easier! Best insurance experience I've had!"

"Amazing team. Pam and Brandon are great to work with and I would highly recommend them."

"Estoy muy satisfecha con el servicio y la atención. Incluso del chico que me atiende que con su poco español me ayuda en todos mis requerimientos."

"Horrible experience in this office with Brandon in particular. My experience with him has been so bad that I have written letters to the CEO of state farm and filed a complaint with the WV Insurance Commission. This employee is unbelivably disrespectful, resentful, disdainful, and lazy. This office made mistakes, cancelled my homeowners insurance without my knowlefge or consent when I carry a mortgage on the property and then refused, initially, to reinstate my insurance. Its a horror show with this guy! If i could give less than 1 star i would!"

"Brandon helped me put setting up my motorcycle insurance in a pinch at the end of the day before you guys closed for the weekend. I truly appreciate the help and is also why I will always be a state farm customer. Brandon you da freaking man Goodluck with everything brother!"

"Love Pam, she is the best agent I have ever dealt with. She is professional beyond requirement and has always done the best for my family and I. But the fact they have an employee named Devin there destroys their credibility. I don't know what kind of hiring process you have but might wanna tighten that up. Unprofessional is to good a word for this employee. My wife called about damage to our fence due to neighbors' neglectents and was promptly told there is nothing they can do. Imagine paying them and something they have insured gets damage, but they will give no assist. After he took his unprofessional tone with me to try and down talk with me as if he sits up on his high horse he found the conversation a little different. We were also informed our ductable was now 3200 but if we pay an extra 100 to 1500 extra a year it will only be a thousand. Once he finally stopped repeating himself with his childish attitude low and behold, there is something they can do. Imagine that. If you ever have the burden of this bottom of the barrel employee answering the phone. Don't waste your breath, hang up and prey you get someone with some competence. State Farm insures everything we own but yet can't be bothered to ensure something they insure gets fixed with that 3200 payment."

"We unfortunately had a couple claimsthis past year. The staff at State Farm were extremely helpful and guided us through each step thank you Brandon and Devin."

"Brandon, is always professional, helpful and takes time to ensure all my questions get answered correctly. He is always friendly, when I frequent other businesses, he always sees me and greets me. Your fortunate to have such amazing employee. 👍"

"Brandon Noyes and the whole office at Pam Neely’s State Farm is fantastic! Brandon anticipated everything I would need to do to register my car in WV and helped make it as simple as possible. He saved me a lot of money too! He did the same when we bought our house—as newcomers, we needed a lot of help, and he was always there with his good humor, saving me money! We got the house insured with a minimum of effort. I can’t enough about Brandon’s efficiency and that of the office. My real estate agent steered me their way, and that’s always the best recommendation! West Virginia Nice!"

"Brandon Noyes is a very good agent, he assist me with car insurance and life insurance. I would highly recommend people to come to state farm. Shirley Greenfield"

"Such a wonderful experience. Brendan was so efficient, knowledge and very friendly. Brendan made us feel right at home. Devin was very nice and Pam. We would definitely recommend them."

"Professional, caring and look out for you. Brandon has been alife saver. He's my go to guy."

"They always treat me great here. No matter how big or small the issue!"

"Exceptional service, Brandon is wonderful guy to work with !"

"Very friendly environment, everyone there is very helpful & genuine!!"

"Our agent was Brandon. Ended up helping us with 2 different sets of quotes and he was fantastic! He was very patient and very thorough! We tried to use him for our 3rd (and final) quote, but unfortunately couldn't, because we bought in a different state."

"I’m not very comfortable and uneasy when dealing business with this particular agency. The staff were unpleasant, rude and arrogant when they speak to me. No patience and kinda irritated when questions arise."

"Thank you Brandon. Great job"

"Friendly staff,and very helpful."

"Very polite"

"Pam and team are always there to assist whenever I have needed."

"They treat me so well"

"Called ahead requesting an insurance card 4 DMV my paper was ready when I arrived"

"This office is great but whatever underwriting team they use are crooks keeping people’s money that’s owed out after canceling coverage."